Terms and conditions

Last Update: 17. 10. 2024

1.Introduction

The rules and guidelines along with the documents mentioned here apply to your usage of Lamabet.com and its linked services. They're collectively known as the 'Service'.

It's essential to go through these guidelines as they outline crucial information about what you can expect and what is expected of you when using this platform. These form a contract between you, our user, and us. By visiting this site or accessing its services, whether as a guest or as a registered user, you agree to adhere to these guidelines and any future changes we might make. If you don't agree, it's best not to use the site.

Boomerang N.V., a company based in Curaçao, is the driving force behind this platform. It's officially licensed by the Government of Anjouan, Union of Comoros, overseeing all gaming activities. It operates legally, supported by Trustgreen LTD in Cyprus and Triangle Tech OÜ in Estonia, who handle payment processes.

2. General Terms

We hold the right to modify these guidelines whenever necessary. It's a good idea to revisit this page periodically to stay informed of any changes. Once updated, they're immediately in effect. If you're not on board with the updates, it's wise to stop using the services right away. Any bets placed before changes take effect will follow the previous version of the rules.

3. Your Obligations

Upon using the site, you confirm:

3.1. You're of legal age for gambling as per your local laws. We might ask you for proof of age at any point.

3.2. You're legally capable of forming agreements. If not, using our site is not an option.

3.3. Your residence is in a place where gambling online is legal. It's up to you to ensure your actions are lawful.

3.4. Using VPNs or tools to disguise your location is not allowed.

3.5. You're the rightful owner of the payment methods used, whether for adding or withdrawing funds.

3.6. All payments must be made in sincerity without attempts to reverse them after completion.

3.7. When you place bets, you understand that there's a risk of losing money, and you've ensured your funds come from legitimate sources.

3.8. Bets should not be based on illicitly obtained information.

3.9. You're participating on your own behalf, not for commercial reasons or third parties.

3.10. It's your duty to report and manage any taxes on winnings according to relevant laws.

3.11. You won't attempt to unfairly manipulate any aspect of our service.

3.12. You're expected to act fairly and ethically in all dealings.

3.13. Neither you nor anyone associated with you is registered in our Affiliate program.

4. Restricted use

4.1. You must not use the Service:

4.1.1. You must not be below gambling's legal age limit or operate on behalf of someone underage.

4.1.2. Residing in countries where online gambling is banned disallows access.

4.1.3. Living in or accessing the site from prohibited jurisdictions like North Korea is not allowed.

  • Australia;
  • Austria;
  • Comoros;
  • France;
  • Germany;
  • Netherlands;
  • Spain;
  • United Kingdom;
  • USA;
  • 4.1.4. Collecting or distributing other users' data, such as emails without consent, is prohibited.
  • Iran;
  • Myanmar;
  • All FATF Blacklisted countries;
  • 4.1.5. Influencing or disrupting other users or our operations negatively isn't allowed.
  • 4.1.6. Spamming with ads or solicitations can result in their removal.

4.1.7. Cheating or colluding to gain unfair advantages is prohibited.

4.1.8. Scraping our odds or infringing on our Intellectual Property is prohibited.

4.1.9. Engaging in illicit activities is not allowed.

4.2. You can't sell or transfer your account. This includes any kind of asset or account ownership.

4.3. Transferring funds between accounts is not permissible.

4.4. Misuse of the service could lead to termination of your account and possible legal actions.

4.5. Company employees and their immediate families aren't allowed to use the services for real money without approval.

You're confirming:

5.1. We have the right to deny registration applications without providing a reason.

5.2. You need to personally go through the registration and verification steps, including proving your identity when asked to ensure compliance with gaming and anti-money laundering regulations. All set out payment methods must be used to fund your account.

5. Registration

The set of terms, which includes the documents mentioned later on (referred to as 'Terms'), governs your interaction with Lamabet.com (hereafter known as 'Website'), along with its associated services (collectively termed as the 'Service').

It is crucial to peruse these Terms thoroughly as they delineate significant details regarding your rights and duties concerning the Website. This document constitutes a binding legal contract between you and us as our user, referred to herein as the 'Customer'. By navigating our Website or engaging with the Service, whether as a visitor or a registered user with an account ('Account'), you accept to comply with these Terms and any alterations thereof. In case of non-acceptance, you should cease utilizing our Website and the Service.

Boomerang N.V., a firm with limited liability registration in Curaçao, holds ownership and operational control of both the Service and the Website. The organization, identified by registration number 158509, is headquartered at Zuikertuintjeweg Z/N (Zuikertuin Tower), Willemstad, Curaçao ('Company'). Lamabet.com operates on the legal license granted by the Government of the Autonomous Island of Anjouan, Union of Comoros, under License No. ALSI-152406018-FI2. It has satisfactorily met all regulatory credentials necessary to facilitate a range of gaming and betting activities. A subsidiary, known as Trustgreen LTD, functions as a payment agent, stationed at Avlonos, 1, Maria House 1075, Nicosia, Cyprus, and identified by registration number HE 455172. Triangle Tech OÜ, an Estonian company with registration number 16710711 and office housed at Harju maakond, Tallinn, Kesklinna linnaosa, Pärnu mnt 105, 11312, Estonia, additionally acts to handle payments for Boomerang N.V.

We maintain the prerogative to revise and update these Terms, including linked documents, at any instance. This means you should revisit this section from time to time to keep abreast of any terms modifications. Once published on our Website, the updated Terms instantly become enforceable. Should you oppose any modifications, you must immediately discontinue utilizing the Service. Ongoing usage of the Website following amendments implies you consent to the revised Terms. Any unsettled bets prior to updates will adhere to the original Terms.

You confirm understanding that when using the Website and Service, these conditions apply:

3.1. You're required to be above 18 or meet the minimum legal age for gambling as established by relevant laws or your jurisdiction. We reserve the right to ask for age documentation anytime.

3.2. You acknowledge possessing the legal capacity to enter into a binding agreement with us. If lacking such capacity, any interaction with the Website or Service is strictly void.

3.3. Your residence must be in a location where gambling practices are lawful. Furthermore, under no circumstances should you reside in a country where online gambling is prohibited. Ensuring legal compliance when engaging our Service is solely your responsibility.

3.4. You may not employ VPNs, proxies, or similar technology that obscures your true location.

3.5. Authorization of the payment method registered for deposits and withdrawals must lie within your legal right. Only utilize payment options legally associated with you.

3.6. All funds transferred to us must be in good faith, with no attempts to reverse or retract completed payments through third-party actions.

6. Your Account

3.7. Betting can lead to potential financial losses, meaning funds deposited could be jeopardized. Ensure all deposited money is legally untarnished and derives from lawful sources.

3.8. Any betting should not involve information illegally acquired or in violation of jurisdictional laws at your betting time and location.

3.9. Engage in bets exclusively on your personal behalf without representing or acting for other parties.

3.10. Accountability for reporting and addressing tax obligations linked to winnings obtained via the Website resides solely with you.

3.11. You must never endeavor to manipulate the Service or its markets maliciously to compromise its integrity.

3.12. Conduct all interactions with and on the Service with sincere intent for lawful and ethical betting.

3.13. Neither you nor related personnel like employees, employers, agents, or family should participate in the Affiliate program.

4.1.1. If you are below 18 (or the legal age prescribed by your region) or lack authority to form a binding legal agreement, or you represent underage or otherwise unauthorized entities;

4.1.2. If your home country prohibits online gambling, either generally or towards its residents;

4.1.3. If you're domiciled or accessing from forbidden jurisdictions like the Democratic People's Republic of Korea or others sanctioned by Anjouan Offshore Financial Authority. This list is amendable.

4.1.4. To collect, by any means, fellow customers' information like nicknames or email addresses for spam or unauthorized linkage to the Service;

4.1.5. To disrupt the operational flow of the Service or interfere unjustifiably with other users;

4.1.6. To propagate unsolicited ads, affiliate links, or solicitations removable without notice;

7. Inactive Accounts

4.1.7. Engage dishonestly as a single user or colluding with others using the Service for unfair competitive edges;

4.1.8. To infringe by scraping odds or violate our Intellectual Property;

and your Account is in credit.

4.1.9. Engage in any unlawful activity whatsoever.

4.2. Transferring or selling your Account, and procuring accounts from others, irrespective of value aspects (accounts, winnings, rights, etc.), is prohibited. It extends to pledging, trading, or gifting with fiduciary third parties.

8. Deposit of Funds

4.3. Fund transfer between player accounts is prohibited.

4.4. Should you misuse the Service, we may terminate your Account with written notification and pursue legal actions if necessary.

4.5. Company personnel, including those linked through agencies or family ties, cannot use the Service for real money without consent from a Director or CEO. Discovery leads to account termination and annulment of bonuses/winnings.

You agree to these stipulations when using the Service:

5.1. We reserve sole discretion to decline registration applications without disclosing specific reasons.

5.2. Registering involves completing forms personally and acknowledging these Terms. Prior to initiating bets or withdrawing winnings, eligibility verification procedures, including proof of identification and residence, apply as per safety and anti-money laundering mandates. Service funding requires methods specified on our site.

The rules described here, along with the documents mentioned below, are crucial for using the Lamabet.com website as well as its supplementary services. Let's call these the 'Terms'.

It's really important to go through these Terms thoroughly because they detail your rights and duties regarding the Website, essentially forming a legal agreement between you, as the Customer, and us. Whether you're just visiting or have set up an Account, your use of this Website and access to the Service equates to accepting these Terms and any future amendments. If the Terms aren't agreeable, you should avoid using the Website or its services.

9. Withdrawal of Funds

The management and ownership of the Service and Website fall under Boomerang N.V., a company based in Curaçao with a registration number of 158509. Their headquarters are located at Zuikertuintjeweg Z/N in Willemstad, Curaçao. Operating under License No. ALSI-152406018-FI2, Lamabet.com is licensed through the Anjouan Government and meets all regulatory licensing standards. Additionally, the Company is supported by Trustgreen LTD in Cyprus and Triangle Tech OÜ in Estonia as payment agents.

We reserve the right to modify these Terms, including the linked documents, whenever necessary. You should check back on this page now and again to confirm you’re up to date with the latest. Any new amendments become effective as soon as they’re visible online. If you're not on board with any changes, then it's best to stop using the Service. Otherwise, your ongoing usage will reflect your acceptance of the updated Terms. Any pending bets at the time changes are made will still follow the original Terms.

It's crucial that when you're using the Website or Service:

3.1. You must be at least 18 years old, or whatever the legal gambling age is in your region. Verification of age might be requested at any time.

3.2. You should have the legal capacity to form a contract. If this isn’t true for you, the Website and Service aren’t available for you.

3.3. You're living in an area where gambling is legal and not in a region where online gambling access is restricted. Ensuring your use of the service is lawful falls solely on you.

3.4. Using a VPN or proxy to hide your location is not allowed.

3.5. You must be the rightful owner of the payment methods you employ. Only legal and authenticated payment methods should be used for transactions in your Account.

3.6. Honesty in financial dealings is paramount. You shouldn’t attempt to reverse payments or take any steps that would cause third-party payment reversals.

3.7. Betting carries risks, including possible loss of all money deposited; nothing illicit should back the funds you use here.

3.8. Bet on good information—stay away from using illegally obtained insights for placing wagers.

3.9. You must act as a private individual when engaging with the Service, and not on behalf of someone else or for commercial objectives.

3.10. Any financial gains are your responsibility to declare and manage under pertinent tax laws.

3.11. Don’t attempt to skew the Service's integrity or engage in dubious behavior.

3.12. Interaction with us should always reflect good faith, regardless of the bet or service use.

11. Errors

3.13. If you or someone related to you is part of our affiliate program, using the Service is not permitted.

4.1.1. Access is restricted if you're under 18 or don’t meet the legal age for contractual agreements where applicable.

4.1.2. Residing in a country that prohibits online gambling also makes using the Service not allowed.

4.1.3. If you're in countries like North Korea or any jurisdictions proscribed by Anjouan Offshore Financial Authority, access is denied.

4.1.4. Collecting Customers' personal information without consent or using spam or other unsolicited techniques is prohibited.

4.1.5. Don't impede other Customers' experiences or the service's operations in any way.

4.1.6. Unwanted commercial promotions, affiliate links, or solicitation will be removed without notice.

4.1.7. Attempts to deceive the Service or Customers, or collaborating dishonestly with others, will not be tolerated.

4.1.8. Unauthorized scraping of our data or violating Intellectual Property Rights is strictly forbidden.

4.1.9. Engaging in any illegal activity at any level is against the rules.

4.2. Accounts cannot be transferred or sold, and related assets like winnings or deposits should also not be transferred.

4.3. Fund transfers between player accounts are not allowed.

4.4. Misuse of the Service for prohibited purposes could result in account termination and potential legal action.

4.5. Employees and those associated with the Company, unless authorized, cannot engage in real-money play. Discovering such activities will lead to account suspension and forfeiture of bonuses.

When using our services, remember:

5.1. We hold the discretion to reject registration applications without needing to provide justification.

5.2. Registration must be completed personally, and using the Service demands passing identity checks, which might include ID verification or proving residence with a utility bill. We might halt account activity until this process is complete to comply with gaming regulations and anti-money laundering laws. Funding the account requires specified payment methods.

13. Communications and Notices

5.3. Make sure you're giving us your latest contact info, especially your email. This is crucial because this is how we communicate important updates, including any changes in our terms, directly to you. It's up to you to keep your email active and secure from unauthorized access. If you don't keep this information accurate, you might miss out on vital notifications. Please note, if there's something off with the information you've provided, like a fake email, your account could be paused, and further actions might be initiated in serious cases.

5.4. You can only have one account with us, and using any indirect means to create multiple accounts, such as through friends or associates, is not permitted. If we discover attempts to have more than one account, we'll have to close those accounts right away.

5.5. To verify your identity and financial capability, we might request additional personal details or turn to reputable third-party sources for this information. If we do obtain such information, we'll keep you informed.

14. Matters Beyond Our Control

5.6. It's essential to keep your password confidential. Once your account information is correctly supplied, we'll assume any transactions or activity come from you. Please change your password occasionally and never share it so as not to risk unauthorized access. If you suspect that your account or email has been hacked, let us know right away, and we will temporarily suspend your account to protect it.

15. Liability

5.7. Never share content or information from the service with others through methods like screen captures or display it in altered ways. Unauthorized representation can compromise both privacy and security.

5.8. During registration, feel free to explore the different currencies available for transactions—betting, deposits, and withdrawals. Some payment systems might not support all currencies, but we will make the necessary conversions when applicable.

5.9. While we're ready to invite you to sign up, opening an account is at our discretion. If we decide not to proceed with setting up an account for you, we're not required to explain our reasoning.

16. Gambling By Those Under Age

5.10. As part of processing your application, we might contact you for additional data or documents to comply with legal standards and regulations.

  • 6.1. You can manage your account across several currencies, ensuring that all transactions reflect the chosen currency accurately.
  • 6.2. It's important to note that we don't offer credit for the services you enjoy on our platform.
  • 6.3. We reserve the right to freeze or shut down an account if we find any non-compliance with our guidelines or for protecting the integrity of our service. Sometimes, we may act without prior notice, especially if a breach of terms occurs.

6.4. We may close an account without notifying you beforehand, returning all funds unless we are bound by existing contractual obligations.

6.5. We have the authority to decline, limit, or cancel any bet at our discretion, especially if we suspect cheating or attempts to bypass our regulations.

17. Fraud

6.6. In case of a clerical error resulting in extra deposits to your account, remember that these still belong to us. As soon as we notice such an error, we'll correct it.

18. Intellectual Property

6.7. If your account shows an overdraft, you'll need to settle the negative balance with us promptly.

6.8. Should any discrepancies with your account arise, it's critical to report them to us immediately.

6.9. Enjoy betting responsibly—stop if it becomes more of a chore than fun. We offer self-exclusion options if you feel gambling is getting out of control, all you need to do is inform our support team from your registered email.

6.10. Your account must remain personal—no transferring or selling it to another person. This rule stretches to any claims, rights, or values associated with the account.

19. Your License

6.11. To close your account, ensure there’s no positive or negative balance and no pending transactions. Follow the instructions on our website using your registered email.

7.1. A monthly fee of €10 (or its equivalent) will apply to inactive accounts, defined as those without any sign-in, service use, or bet placement for a full year.

7.2. We will notify you ahead of the fee imposition, thereby offering you the chance to access and manage your account in light of inactivity alerts.

20. Your Conduct and Safety

7.3. Inactive fees get deducted monthly as long as your account has funds and lacks activity. If your balance is below €5, any remaining money will be taken as the fee.

8.1. Deposits must come from an account registered in your name. If using other currencies, expect conversions at rates from oanda.com or other processors, noting potential extra fees by specific payment systems.

8.2. Mind that some transaction fees may apply to deposits or withdrawals, though we typically bear these for deposits. Any personal bank fees are on your shoulders.
5.3. It's crucial you provide us with correct and current contact details, including a working email address, known as your 'Registered Email Address'. Should your information change, you must update it to remain accurate. Keeping your contact info fresh on your Account is entirely on you. Not doing this could mean missing out on essential emails from us, such as updates to our Terms. The primary way we connect with you is through this email, so it’s imperative you have an active and secure email account and inform us if it changes. Protecting this email from unauthorized access is also your duty; we’re not liable for any claims about mishaps arising from misuse. If you don’t have an email address that we can reach, your Account will be paused until we receive one. If you provide false details, we’ll suspend your Account immediately and might even take legal measures, informing relevant authorities as needed.
5.4. You’re allowed only one Account with our Service. If it's discovered that you've set up more than one, we will shut them down right away. This rule applies no matter if the additional Accounts were registered under the names of relatives, friends, or any affiliated individuals or through third parties acting for you.
harm minors in any way;
5.5. To verify your financial status and identity, we might request further personal details from you, such as your full name, or consult third-party services we deem necessary. If we pull in additional information from these sources, we’ll let you know what we’ve gathered.
5.6. Ensure your Service password stays confidential and secure. When Account details are submitted correctly, we’ll assume bets, deposits, or withdrawals were made by you. Arranging regular password changes and not sharing it with others is wise. Should others misuse your Account or password, alert us immediately; you'll need to verify your identity if your Registered Email is compromised. We’ll suspend your Account pending resolution, but until then, all activity—including third-party access—is your responsibility.
5.7. At no time should you transfer any screen captures or information from our Service to another person, nor present such data in a format different from the original viewing experience provided by typing our URL into a browser.
5.8. When signing up, you get to utilize various currencies available on our site. They’ll be used for transactions like deposits, wagers, and matches per our conditions. Some providers don’t operate in all currencies; these are shown with a conversion tool on the page.
5.9. Creating an Account isn’t automatic; our sign-up page serves as an invitation-to-consider basis. Whether you get an Account is up to us, and if we decline, we're not obligated to explain why.
5.10. After your application, we might reach out for more information or documents to adhere to our legal obligations.
6.1. Accounts can manage several currencies, ensuring all balances and transactions appear in the currency of the transaction.
6.2. We do not extend credit for Service usage.
6.3. If noncompliance with our Terms is suspected or we need to maintain Service integrity, we might freeze or close your Account—sometimes without notice. Any non-compliant closure may lead to voided bets and withheld funds, including deposits.
6.4. We can shut or pause any Account at our discretion, without forewarning, despite returning all funds—honoring any matured obligations.

21. Links to Other Websites

6.5. At any point, we may refuse, restrict, negate, or limit wagers, especially if deemed fraudulent to dodge our limits or system regulations.

22. Complaints

6.6. Any funds accidentally sent to your Account remain ours; we'll notify you to reclaim them upon noticing such an error.

6.7. Should your Account become overdrawn, you owe us the overdrawn amount.

6.8. Alert us promptly of any discrepancies regarding your Account.

6.9. Gambling should be entertaining, so stop if it's not fun. Never wager more than you can afford to lose. If you feel you’re losing control, ask to self-exclude by emailing Customer Support from your Registered Email, taking effect in 24 hours, during which your Account will be inactive.

6.10. Your Account is non-transferable. You can’t sell or pledge it, nor its assets like winnings or associated rights, in any form, nor collaborate with another entity—be it personal, legal, or commercial.

6.11. You’re free to close your Account by emailing Customer Support using your Registered Email, respecting these conditions:

23. Assignment

6.11.1 Your Account balance, positive or negative, must be zero with no pending withdrawals.

24. Severability

6.11.2 If closing with funds present or pending withdrawals, your last deposit will be refunded, but the rest voided.

25. Breach of These Terms

7.1. A €10 (or currency equivalent) fee applies yearly if your Account goes unused without logging in, logging out, or placing any bets over twelve months.

26. General Provisions

7.2. We’ll inform you during the eleventh inactive month with an option to log in and recover funds.

7.3. The Inactive Account Fee will deduct monthly while the Account holds credit and remains inactive post twelve months. If a fee surpasses your balance, only remaining funds are deducted.

8.1. Deposits must be from accounts in your name. Other currency deposits convert at rates from oanda.com or equivalent. Some systems may tack on extra currency exchange fees adjustable from your deposit.

8.2. Deposits and withdrawals may have fees detailed on our Website. Usually, we absorb deposit fees to your lamabet.com Account, although your bank may charge additional fees during transfers.

5.3. It's really important to provide us with accurate and up-to-date contact information, including a valid email address—what we call your 'Registered Email Address'. This ensures you receive all crucial notifications and updates about your account, such as any changes to these Terms. We primarily communicate with you via this email, so it's vital to keep it unique and secure. Any change to your email address should be promptly communicated to us. Protect your Registered Email to prevent unauthorized use, as we're not liable for any loss or damage from misuse. Should your email become unreachable, we'll have to suspend your account until you provide a valid one. Also, if we find that you've deliberately provided false info, we hold the right to suspend your account immediately and may also pursue legal action.

5.4. You're permitted to create just one account with our service. If we discover duplicate accounts—whether created by you, a friend, family, or anyone acting on your behalf—we'll have to close all accounts immediately. This rule helps maintain fairness and security in our services.

5.5. To confirm your identity and check your financial standing, we might request additional personal details, like your full name, or employ trusted third-party data services. If we gather new information about you from third parties, we'll make sure to inform you about what we find.

Additional provisions:

5.6. Keeping your account password confidential is key. When you correctly provide your account info, we will assume all transactions—bets, deposits, withdrawals—are carried out by you. To protect your account, routinely update your password and never share it with anyone else. If you suspect any unauthorized use or security breach, notify us immediately. If your Registered Email is compromised, we'll require additional verification to safeguard your account, which we will suspend upon detection of misuse to prevent further unauthorized activity.

5.7. You're not allowed to share or broadcast any information from our Service using screenshots or any similar method. It should always be viewed as directly intended through our site, without embedding it in a different context or format.

5.8. At registration, you'll gain access to all supported currencies on our platform for your transactions—deposits, bets, withdrawals. Note that while we support numerous currencies, not every payment method does; in such cases, a default processing currency will be used, and you can view conversion details on the page.

5.9. Keep in mind, the option to open an account on our site is simply an invitation. We're not bound to proceed with the account creation, and if we choose not to open one, we aren’t obligated to explain why we declined.

5.10. After applying, we might contact you asking for more information to ensure compliance with laws and regulations.

6.1. Accounts can manage multiple currencies, and any transactional details will be displayed in the currency used at the time.

6.2. Please note, we don’t provide credit for using our service.

6.3. We might close or put a hold on your account if we believe you're not following these Terms or to preserve service fairness and integrity. Often, prior notice may not be possible. If account closure is due to a breach of Terms, we can cancel bets and withhold funds, including deposits.

6.4. We have the authority to suspend or close accounts without prior notice, but all matured contractual obligations will be honored and funds returned.

6.5. We reserve the right to deny, restrict, cancel, or limit any bets at our discretion, especially if there’s suspicion of bet placement attempting to bypass betting limits or fraudulently using system regulations.

6.6. In case any funds are mistakenly credited to your account, they remain our property, and we will alert you as soon as such an error is identified to reclaim those funds.

6.7. If by any chance your account becomes overdrawn, you're responsible for covering any negative balance owed to us.

B.5. Available currencies:

Fiat:

EUR, USD, AUD, NZD, PLN, CAD, NOK.

Crypto:

BTC, BCH, LTC, ETH, XRP, DOGE, USDTT, USDTE.

6.8. Notify us promptly should you discover any errors with your account details.

6.9. Remember, gambling should remain an entertainment activity. If it stops being enjoyable, it’s crucial not to wager more than you're comfortable losing. If you feel losing control, please use our self-exclusion feature by emailing our support with your Registered Email. Once you request self-exclusion, we'll disable your account within 24 hours until further notice from you.

  • 6.10. Your account and its contents are non-transferable and should not be pledged or sold to others. This includes all related assets connected to your account.
  • 6.11. Should you wish to close your account, send an email from your Registered Email to our support team. Bear in mind, this can only be done if there are no funds or pending withdrawals on your account. If funds exist and you still wish to close, your account balance will be nullified, refunding only your last deposit.
  • 7.1. If you do not engage with your account at all for a stretch of 12 consecutive months, a monthly fee of €10 (or equivalent) will be applied for account inactivity.
  • 7.2. We'll alert you about impending fees after 11 months of inactivity, offering a chance to access and withdraw funds if desired.
  • creating two or more accounts
  • 7.3. The inactivity fee will be deducted as long as your account remains in credit and inactive, only being charged whenever applicable funds exist. If your balance drops below €5, that remaining balance will be the inactivity fee.
  • 8.1. Deposits must come from accounts or cards under your name. If funds are submitted in other currencies, conversion will occur using our bank's current rate or an external rate source. Be aware some payment systems might apply extra exchange fees.

8.2. Transaction fees may affect deposits and withdrawals, details of which are available on our site. Generally, we cover deposit transaction costs, though additional fees from your bank are your responsibility.

  • 8.3. Our company isn't a bank; we rely on external electronic payment services for your credit or debit card transactions. These payments don’t come to us straightaway. If you use a card to add funds, your balance will only increase if the card-issuing company gives the green light. Without their thumbs up, your money won't show up in your balance.
  • 8.4. You promise to fulfill all your financial obligations to us and any payment processors as part of using our services. You also agree not to dispute or cancel these transactions later on. Should you do so, you're responsible for covering any resulting balance and our efforts to recover what you owe. Any winnings from reversed transactions are forfeit. Remember that your player Account isn't a traditional bank Account, so it’s not covered by deposit protections or insurances you might find in your country. Also, no interest is earned from funds held in this Account.
  • 8.5. Opting into our promotions or bonus offerings through a bonus code during your deposit means you're agreeing to the conditions of these bonuses.

8.6. It’s vital to ensure that the money you deposit with us isn’t tainted by unlawful or unauthorized sources.

  • use of stolen cards;
  • chargebacks;
  • 8.7. When using a credit card to make deposits, it's a smart move to keep copies of your Transaction Records and the Terms for reference.
  • 8.8. Online gambling could be against the rules where you live; if so, you shouldn’t use your card here. It's up to you to know and understand the online gambling laws in your location.
  • 9.1. You can request a withdrawal of unused and verified funds from your player Account according to our cash-out policies. The smallest withdrawal amount differs depending on the payment method, which you'll see when making your choice.

9.2. If you wager the amount of your deposit at least once, you won’t face any withdrawal fees.

9.3. Before you can withdraw any winnings, we might ask you to prove your identity with documents like a photo ID or proof of address. We can also perform these checks any time throughout your journey with us.

9.4. Withdrawals should go back to the original payment method you used to deposit, like the same credit card or bank Account. We might let you use a different method at our discretion, but this will involve extra security steps.

9.5. If your Account is locked or inactive but you want to withdraw funds, get in touch with our Customer Support.

9.6. There’s a cap on withdrawals, typically €/$1,000 daily, €/$2,500 weekly, and €/$15,000 monthly, unless otherwise stated in our promotional terms. This limit might be flexible for VIP players as decided by us.

When placing bets, you can withdraw a maximum of €/$1,000 each day, €/$2,500 each week, and €/$15,000 each month unless the rules of a specific promotion say otherwise. VIP members might have special conditions.

If your winnings go over €/$30,000, we might spread your payouts in monthly parts of up to €/$30,000 until paid fully.

9.7. Pending withdrawals count towards the daily limit, meaning if a request is awaiting processing, this amount will contribute to reaching the €/$1,000 daily cap.

Withdrawal requests will be tackled in order of submission, dealing with the oldest request first.

9.8. Be aware that if you breach the Restriction terms in Clauses 3.3 and Section 4, withdrawing or refunding might not work.

10. Payment Transactions and Processors

10.1. You must manage all your payments to us in a sincere manner without attempting to undo these payments to duck legal liabilities. Should you reverse a payment, you'll have to pay us back any costs we face, and we might charge you an admin fee to the amount of €50 for each reversal.

10.2. We may use other companies to process payments on our behalf; their terms apply to you, assuming they do not conflict with our own terms.

Cuba, Jordan, Turkey, Saudi Arabia.

10.3. To prevent illegal activities like money laundering or terrorism funding, all transactions may be inspected; any dubious cases will be reported to the authorities.

11.1. Should our systems glitch, causing errors, any bets impacted will be voided. You should tell us promptly upon noticing any mistakes. We aren't responsible for any costs or losses due to these errors, and we may cancel affected bets to correct them.

11.2. While we strive for accuracy, an error in bookmaking lines might occur due to human or system mistakes. If odds provided differ significantly from the market or seem incorrect, we hold the right to cancel affected wagers, including those made after an event starts.

11.3. We reserve the right to adjust your Account and reclaim any inadvertent overpayments, like incorrect pricing or event outcomes. Should your Account not cover these corrections, we might contact you to retrieve the discrepancy, and any pending bets could be altered or removed.

12. Rules of Play, refunds and cancellations

Indonesia, South Korea.

12.1. The victor of an event is determined by the reported result on the settlement day; disputes and amendments do not change the wagering outcome.

12.2. Once results are confirmed and posted for 72 hours, they become definitive unless corrected due to human error or technical issues.

12.3. If a match outcome is officially altered within the payout timeframe, all wagers will be reimbursed.

12.4. For games with a draw option, bets on a win or lose will fail if the game draws. Without a draw option available, stakes will be refunded, or extended play may apply.

12.5. If we can't verify an event's result due to issues like disrupted broadcasts, those wagers may be deemed void and refunded.

12.6. Bet limits for each event can be adjusted by us at any moment without notifying you in advance, encompassing both minimum and maximum amounts.

C) Additional section “29. Game Rules”

12.7. You are solely responsible for managing your Account transactions. Once finalized, they can't be altered, and we aren't liable for any mistakes like missing or duplicated bets. Always check your transactions under My Account to verify your wagers.

12.9. Scheduled eSport match times are approximate; if postponed beyond 72 hours of the intended time without resumption, those wagers will be voided and refunded. Exceptions apply to bets on advancement or victory in tournaments.Cookies Policy.